Est. 2012
Ajax, Ontario L1S 2P1, Canada
Here's how it works
Book a Skype or Phone Consult
Book a Skype or Phone Consult
Book a Skype or Phone Consult
It's free to do so, this is where I learn about your hair goals, knowing what you want out of your alternative hair, helps me put together a few options & quotes
Think it over
Book a Skype or Phone Consult
Book a Skype or Phone Consult
After you receive your follow up email, take your time going over your options as you make your decision. If you have follow Q's, no problem - shoot them my way!
You've decided it's a go!
Book a Skype or Phone Consult
You've decided it's a go!
Now we can get a package of samples headed your way. If no samples are necessary once your deposit is received, your order will be submitted to Jon Renau
Can I change anything?
You've decided it's a go!
If something comes to mind and you want to change the length, colour or base size . I can always ask. As long as we have the time to do so they will accommodate the request.
The waiting game!
This can feel like forever, when you've final decided to go ahead with it. Waiting is the hardest part. I follow up on ETA's at certain points throughout the 8-10 week production time, I will keep you posted if there's going to be any sort of delay.
Please Note: There has been a lot of changes when it comes to production since March 2020, the wait time can now take up to 12 wks+.
Some orders can be rushed at an added cost. Anything with the French Knotting technique, over 12" in length or having grey added cannot be rushed in.
What if it comes back wrong?
This is the biggest question of all, as it should be when your purchase is nonrefundable. There is no need to worry! My main goal is your hair happiness & Jon Renau's is providing just that. Together if anything arises, your piece is either fixed or remade (depending on the circumstances)